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“mobile phone line” means a telecommunications line used to make or receive telephone calls or to send or receive equipment from a mobile phone or other wireless device; In this case, a recovery fee is levied, since the customer has been offered a subsidized pricing plan or device based on this minimum subscription period. You have been offered a device subsidized by Singtel on the condition that you maintain your Combo Mobile Plan(s) for the duration of the equipment contract. “Acceptable Use Policy”: the guidelines relating to acceptable behaviour and use of the online mobile service on the Singtel website under info.singtel.com/terms-mobile-aup, including any subsequent revisions or additions. “mobile device” means any mobile phone or other communication device with which the customer will use the Mobile Line service. The Combo Mobile Plan(s) has been offered to you at a subsidized price, provided that you maintain it for the minimum subscription period. “equipment agreement” means the contract that a customer terminates when purchasing a mobile device;. Why are recovery fees tainted if a plan is terminated prematurely?. . . If the Mobile Line service is terminated by the customer before the expiration of the minimum subscription period for any reason or by Singtel Mobile as a result of a breach of any of the customer`s obligations or obligations by the customer, then despite provisions to the contrary in the general conditions of sale, the customer must pay Singtel Mobile as follows: Charge a recovery fee if a plan in the 1st – 3. The month of termination? We understand that there are times when a customer has to cancel their plan and cannot meet the minimum subscription term…